What work email reveals about performance and potential

Target audience

Large organizations using digital tools

What’s the business problem?

Identify and understand patterns about how people communicate digitally.

What was the solution?

Analyze digital exhaust of calendar and email metadata to build an accurate profile of how communication and collaboration patterns predict performance and engagement.

What were some key findings?

  • Intense engagement with your network can predict performance.
  • Large networks can predict potential.
  • The nature of collaboration with network impacts potential. 

What’s important to remember about this project?

The size and strength of peoples' networks actually helped predict year over year changes in performance better than managers could.

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